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Empowerment guides Housing Stopped from entering

I am stopped from entering my home

A guide on what to do if you are being prevented, by your landlord, from entering your home
Cape Town
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To get this guide on WhatsApp, message "Stopped from entering" to 064 721 0958
Support

This guide was developed with support from NU and Reclaim the City.
Know your rights

  • Everyone has the right to adequate housing and the state is obligated to take reasonable measures to satisfy that right.
  • Section 26(3) of the Constitution states that “No one may be evicted from their home, or have their home demolished, without an order of court made after considering all the relevant circumstances. No legislation may permit arbitrary evictions.” Everyone in South Africa has the right to access to adequate housing.
  • The Prevention of Illegal Eviction From and Unlawful Occupation of Land Act 19 of 1998 (PIE) sets out the procedure and requirements to be followed in a lawful eviction. It also sets out the circumstances that the Magistrate should consider before ordering an eviction.
Click on a step for support and resources to help you take action.
1
Collect evidence
Who is this for?

If you are being stopped from entering your home because your landlord is trying to evict you this is the first step that you can take to make your landlord stop

What you need to know

    • Take pictures and keep a record of how you are being stopped from entering the property
2
File a Spoliation Order
Who is this for?

If your landlord has locked you out of your home in an effort to force you out this is the next step to take once you have documented the obstruction

What you need to know

    This is an urgent situation which requires you to file a Spoliation Order. A Spoliation Order will order your landlord or the owner to let you back in immediately. You can do this by seeking urgent legal assistance or go to the Rental Housing Tribunal and explaining your urgent complaint.

    Five things you need to know about a spoliation order

    • A spoliation is a remedy used when one’s “peaceful and undisturbed possession” has been disrupted illegally. “Peaceful and undisturbed possession” means that you have been living in your home without anyone trying to kick you out.
    • A spoliation application is URGENT in nature and will usually require legal assistance (a lawyer). URGENT means you must go to court as soon as you can - if you can, go immediately!
    • Its object is to return possession to the person who was deprived (evicted), and is based on the principle that no person should take the law into their own hands.
    • A spoliation order is final. This means neither the tenant nor the landlord can challenge the judges decision.
    • A spoliation is an application procedure which means that evidence is filed by an affidavit and presented to the Magistrate in Court. You do not need to stand up in court and testify.

    Contacts for legal assistance

    Ndifuna Ukwazi Law Centre

    Telephone: (021) 012 5094

    Physical address: 18 Roeland Street, Cape Town, 8001


    Lawyers for Human Rights

    Telephone: (021) 424 8561

    Physical address: 4th Floor, Vunani Chambers, 33 Church Street, City Centre, Cape Town, 8001.


    Legal Resources Centre

    Telephone: (021) 481 3000

    Physical address: 54 Shortmarket Street, Greenmarket Place, Cape Town, 8001


    Cape Town Justice Centre

    Telephone: (021) 426 4126

    Fax: (021) 949 2534

    Physical address: 3rd Floor South African Reserve Bank Building, 60 St Georges Mall, Cape Town, 8001


    Bellville Justice Centre

    Telephone: (021) 949 3062

    Fax: (021) 949 2534

    Physical address: 68 Durban Road, Van Der Stel Bldg, Cnr Voortrekker & Durban Street, Bellville, 7535


    Bellville Justice Centre

    Telephone: (021) 949 3062

    Fax: (021) 949 2534

    Physical address: 68 Durban Road, Van Der Stel Bldg, Cnr Voortrekker & Durban Street, Bellville, 7535

    Mitchells Plain satellite office

    Telephone: (021) 370 4257

    Physical address: Mitchells Plain Court, Mitchell’s Plain, 7785


    Athlone Justice Centre

    Telephone: (021) 6975252

    Fax: (021) 6975316

    Physical address: 2nd Floor, Melofin Centre, Athlone, 7764


    Stellenbosch Justice Centre

    Telephone: (021) 882 9221

    Fax: (021) 882 9237

    Physical address: Office 201, 2nd Floor, Eikestad Mall, Bird Street, Stellenbosch, 7600


    Western & Northern Cape Regional Office

    Telephone: (021)8613000

    Fax: (021)8868657

    Physical address: Shiraz House, Brandwacht Office Park, Trumali Street, Stellenbosch, 7600


    Other legal assistance

    You can also call the following numbers to get free legal advice from Legal Aid SA:

    Toll-Free Legal Aid Advice Line: 0800 110 110

    Send a Please Call Me and a qualified Legal Advisor will call you back: 079 835 7179


    Cape Law Society

    All attorneys in South Africa have to provide 24 hours per year of free legal assistance to indigent members of the public. The Cape Law Society allocates attorneys’ pro bono work in the Western Cape, Eastern Cape and Northern Cape.

    Telephone: (021) 443 6700

    Fax: (021) 443 6751/2

    Email address: cls@capelawsoc.law.za

    Physical address: 29th & 30th Floors, Absa Centre, 2 Riebeeck Street, Cape Town, 8001

3
Report the matter to the police
Who is this for?

If your landlord has locked you out of your home in an effort to force you out this is the next step to take once you have filed a spoliation order

What you need to know

    • Report your unlawful eviction immediately to the police, and file an affidavit. Alert friends, civil society organizations like Reclaiming The City, and the media.
    • TIP: A sworn affidavit is a written statement declared as the truth. It is signed in front of a Commissioner of Oaths. The South African Police Department (SAPS) can act as the Commissioner of Oaths and stamp the affidavit at the station.
    • Find a blank SAPS affidavit template. This can be downloaded, filled in and stamped at any police station. The form can also be obtained from the police station and completed by hand.
    • List of police stations in the Western Cape
4
Fill in a complaint form for an Unfair Practice by your landlord at the Rental Housing Tribunal
Who is this for?

If your landlord has damaged your home in an effort to force you out this is the next step to take once you have reported the matter to the police.

What you need to know

    • Go to the Rental Housing Tribunal and fill in a complaint form for unfair practice by your landlord.

    • TIP: Write down a history of your landlord’s unfair practices and include as much detail as possible (e.g. names of the people involved; dates when you had discussions with people; where you had those discussions and what was said)

    • You will need to complete two forms: the main complaint form and the annexure (p) form.

    • More information on the process of filing a complaint with the rental housing tribunal

    Contacts for The Rental Housing tribunal

    Website

    Email: rht.enquiries@westerncape.gov.za

    Telephone: 086 0106 166

    Fax: 021 4833 313

    Street address: Department of Housing, 27 Wale Street, Ground Floor, Cape Town

    Postal address: The Western Cape Rental Housing Tribunal, Private Bag X9083, Cape Town, 8000

Find out who can assist

Legal Resources Centre

54 Shortmarket Street
Greenmarket Square
Cape Town
021 481 3000

Cape Law Society

2 Riebeek Street
Cape Town
021 443 6700

Cape Town Legal Aid

5 Church Street
Zonnebloem
Cape Town
021 426 4126

Ndifuna Ukwazi

18 Roeland Street
Cape Town
021 012 5094
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