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An action taker is...
  • Informed of their rights and responsibilities
  • Empowered to make these rights realised, and
  • Takes action to create a better society
Learn more
Weekly spotlight: Solid Waste
Did you know?
  • You have a right to a clean and safe environment
  • Your municipality is responsible for delivering waste management services
Do you know what to do if your rubbish isn't being collected?
Blue bags Wheelie bins

Guides by topic

Housing
7 guides
7 guides
7 guides
7 guides
7 guides
7 guides
7 guides
Education
2 guides
2 guides
Solid waste
2 guides
2 guides
Social grants
1 guide

Guides in development

Water
Environment
Health
Sanitation
Indigent grants
Informal trading
Rates
Safety and law enforcement
Public participation

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Do you have an issue that you have resolved? Other people might find that information very useful for their own situations. Why don't you share details on what you experienced and what action you took to resolve it?

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What's this about?

Action Takers is a community of civic-minded people hwo understand the role of public participation in our democracy and use that power to ensure their voices are heard. Action Takers contribute to communities' needs being represented and met and assist in co-creating the governance we want. This website is a collection of east-yo-use empowerment guides.

These guides are classified into various categories and are named by the topic they address. Whilst this collection is by no means extensive, the aim is to grow the collection over time. Initially these guides are focused on the Cape Town area and are tailored for Cape Town specific processes

We encourage people to use these guides, share them, and provide feedback so that we can continually improve them. Our shared learnings are important and we want to hear your voice and your experience. For those who prefer to work with these guides offline, or who have no online access, these guides are also available in PDF and can be sent via WhatsApp too.

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